Product Alerts
With the Product Alerts, customers can subscribe to two types of alerts by email:
- Price change alerts
- In-stock alerts
For each type of alert, you can determine if customers are able to subscribe, select the email template that is used, and identify the sender of the email.
- 1.On the Admin sidebar, go to Stores > Settings > Configuration.
- 2.In the left panel, expand Catalog and choose Catalog underneath.
- 3.Click to expand the Product Alerts section.
- 4.Select the configuration you desire.
- 5.Save Config and flush cache storage.
FIELD | STATUS | DESCRIPTION |
Allow Alert When Product Price Changes | SUPPORTED | Select Yes or No. |
Price Alert Email Template | SUPPORTED | Choose the email template for when the price of a product drops. |
Allow Alert When Product Comes Back in Stock | SUPPORTED | Select Yes or No. |
Stock Alert Email Template | SUPPORTED | Choose the email template for when a product is back in stock. |
Alert Email Sender | SUPPORTED | Define who should be the email sender. Eg. Sales Representative, Customer Service. |
- 1.On the Admin sidebar, go to Marketing > Communications > Email Templates.
- 2.Click Add New Template.
- 3.Under Load default template, choose the Template that you want to customize.
- 4.Click Load Template.
- 5.Enter a Template Name. You will select this name in the Price Alerts configuration.
- 6.Change the Template Subject and Template Content accordingly.
- 7.Click Save Template.
Last modified 11mo ago