Product Alerts

With the Product Alerts, customers can subscribe to two types of alerts by email:

  • Price change alerts

  • In-stock alerts

For each type of alert, you can determine if customers are able to subscribe, select the email template that is used, and identify the sender of the email.

How to configure the product alerts

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Catalog and choose Catalog underneath.

  3. Click to expand the Product Alerts section.

  4. Select the configuration you desire.

  5. Save Config and flush cache storage.

How to configure product alerts email templates

  1. On the Admin sidebar, go to Marketing > Communications > Email Templates.

  2. Click Add New Template.

  3. Under Load default template, choose the Template that you want to customize.

  4. Click Load Template.

  5. Enter a Template Name. You will select this name in the Price Alerts configuration.

  6. Change the Template Subject and Template Content accordingly.

  7. Click Save Template.

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