Frequently Asked Questions
Logo is not changing
For the changes to appear on the storefront, it is required to Flush Cache Storage after saving the configuration:
On the admin sidebar, open System
Under Tools, choose Cache Management
Select Flush Cache Storage
No padding-left and padding-right are present on homepage or other CMS pages
There are two width states for CMS pages - full and default. To manage the setting:
On the admin sidebar, open Content
Under Elements, choose Pages
Open any page in edit.
Scroll down until the Design section.
Under Design, set the Width to one of the following:
Full - to display the content in full size of the screen
Default - to display the content with side padding.
When complete, tap Save.
There is no space between "Accept" and "read more" buttons in the checkout terms and conditions.
It can be fixed by adding space to the checkbox text:
On the admin sidebar, open Stores
Under Settings, choose Terms and Conditions
Open your term and condition in edit
Add one space after the checkbox text
When complete, tap Save
On the admin sidebar, open System
Under Tools, choose Cache Management
Select Flush Cache Storage
Black page appears after changing the store locale
Changing store locale requires switching translation bundle on the code level. Please learn more about store locale configuration here Locale Options.
Layered navigation is not visible on the product listing page
The issue might appear when there are no products assigned to your category in back-end. On the storefront, however, it might be not noticeable since products assigned to subcategories will be shown on the parent category pages. To fix it:
On the admin sidebar, open Catalog
Choose Categories
Open your category in edit (the one where no layered navigation is present)
Expand the Products in Category section
Add products to the category
When complete, tap Save
How can I know the current version of ScandiPWA on my website?
The ScandiPWA version cannot be tracked via the Magento admin panel. The only way how to know it is by using the composer info scandipwa/source command in your terminal.
How to update footer links / header block content / free shipping note in mini-cart?
The CMS block content can be changed based on the guide under the Content Customization guide.
Shipping methods are not visible in the checkout
Make sure you proceed to checkout with non-virtual products added to cart. When purchasing only virtual products, no shipping step is present in the checkout.
To change the product type from virtual to simple, change the Weight attribute to This item has weight in the Magento 2 product edit page.
Attributes are not loading for configurable product on the product page
Make sure your attribute is marked as Visible on Catalog Pages on Storefront in the Magento admin.
The setting can be found in admin -> Stores -> Attributes -> Product -> Attribute edit mode -> Storefront Properties -> Visible on Catalog Pages on Storefront
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