# Dotdigital Chat

<div align="left"><img src="/files/-MKKQ0wVVtUFkr1SXLUn" alt=""></div>

Dotdigital Chat is a smart, customizable widget that makes it easy for shoppers to communicate in real-time with members of your team. You can use the Chat widget to answer product questions and reduce calls to customer support.

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Track the progress - <https://github.com/scandipwa/base-theme/issues/1500>
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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://manual.scandipwa.com/v5.3.6/communication/dotdigital-chat.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.