> For the complete documentation index, see [llms.txt](https://manual.scandipwa.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.scandipwa.com/v5.3.5/communication/dotdigital-chat.md).

# Dotdigital Chat

<div align="left"><img src="/files/-MKKQ0wVVtUFkr1SXLUn" alt=""></div>

Dotdigital Chat is a smart, customizable widget that makes it easy for shoppers to communicate in real-time with members of your team. You can use the Chat widget to answer product questions and reduce calls to customer support.

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Track the progress - <https://github.com/scandipwa/base-theme/issues/1500>
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