User Manual
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v5.0.4
v5.0.4
  • ScandiPWA User Manual
  • Basic Configuration
    • Storefront Branding
      • Uploading Your Logo
      • Adding a Favicon
      • Copyright Notice
      • Store Demo Notice
      • Welcome Message
    • Store Details
      • Locale Options
      • Country Options
      • Currency
      • Contact Us
      • State Options
    • Websites, Stores & View
      • Scope
      • Single Store Mode
    • Industry Compliance
      • Privacy Policy
      • Cookie Law Compliance
  • Catalog
    • CMS Styling
    • Managing Price
      • Group Price
      • Tier Price
      • Special Price
    • Managing Inventory
      • Stock Options
      • Product Stock Options
      • Stock Management Methods
      • Product Alerts
    • Product Settings
      • Advanced Product Settings
      • Search Engine Optimization
      • Customizable Options
    • Related Products, Up-Sells, and Cross-Sells
      • Related Products
      • Up-sells
      • Cross-sells
    • Catalog Images and Video
      • Uploading Product Images
      • Adding Product Video
      • Placeholders
      • Swatches
      • Image zoom
      • Watermarks
    • Categories
      • Display Settings
      • Content Settings
      • SEO for Categories
      • Design Settings
      • Products in Category
    • Creating Products
      • Configurable Product
      • Simple Product
      • Grouped Product
      • Virtual Product
      • Bundle Product
      • Downloadable Product
        • Configuring Download Options
    • Product Attributes
      • Attribute Settings
      • Attribute Input Types
    • Catalog URLs
  • MSI
    • Multi Source Inventory
  • Marketing
    • Marketing Configurations
    • Product Reviews
      • Ratings
    • Recently Viewed Products
    • Compare Products
    • Wish Lists
      • Configuring the Wish List
  • Promotions
    • Promotions Configurations
    • Cart Price Rules
    • Catalog Price Rules
  • SEO & Search
    • Catalog Navigation
      • Layered navigation
      • Price Navigation
      • Filterable Attributes
      • Pagination Control
      • Breadcrumb Trail
      • Product Listings
    • Catalog Search
    • URL Rewrites
    • SEO Best Practices
      • Metadata
      • Search Engine Robots
      • Using a Site Map
    • Search Terms
    • Base URLs
  • Content
    • Adding a New Page
    • Content Blocks
    • Widgets
    • HTML Head
    • Core Content
    • Default Pages
  • Customers
    • Account Dashboard
      • Address Book
      • My Orders
      • My Wishlist
      • My downloadable
      • Newsletter Subscription
    • Configuring Account Options
      • New Account Options
      • Password Options
    • Creating a Customer Account
    • Customer Sign In
    • Newsletter
  • Communication
    • Dotdigital Chat
    • RSS Feeds
  • Sales
    • Shopping Cart
      • Cart Configuration
    • Checkout Steps
    • Order Confirmation
    • Checkout Configuration
      • Terms and Conditions
    • Basic Shipping Methods
      • Free Shipping
      • Flat Rate
      • Table Rates
      • In-Store Delivery
    • Carriers
    • Shipping Settings
    • Payment Methods
  • Taxes
    • Tax Configuration
  • System
    • Google reCAPTCHA
    • CAPTCHA
  • ScandiPWA Customization
    • Slider Management
    • Color and Content Customization
    • Menu Manager
    • Web manifest customization
    • Layout direction
  • PWA
    • Introduction to ScandiPWA
    • Cross-browser support
    • Magento version mapping
    • Offline Notice
    • Installation to Home Screen
    • The "New Version Available" Notification
  • FAQ
    • Frequently Asked Questions
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On this page
  • To enable Contact Us:
  • To customize the content of the CMS block:

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  1. Basic Configuration
  2. Store Details

Contact Us

PreviousCurrencyNextState Options

Last updated 3 years ago

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As a store owner, you can enable the Contact Us option in the Magento Admin portal to allow your customers to send you an email directly from the store.

Once enabling the Contact Us option, a Contact Us page gets enabled containing the contact form itself and a CMS block that you can customize in the Magento back-end.

Same as in the default Magento, the default Contact Us form is rendered directly from code rather than from a CMS page.

HOW TO FIND YOUR PAGE?

Once enabled, the contact us page will be available under the /contact URL.

To enable Contact Us:

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel under General, choose Contacts.

  3. Expand the Contact Us section and set Enable Contact Us to Yes.

  4. Expand the Email Options section and set the email contact options:

    1. In the Send Emails to field, enter the email address where messages from the Contact Us form are sent.

    2. Set Email Sender to the store identity that appears as the sender of the message from the Contact Us form. For example: Custom Email 2.

    3. Set Email Template to the template that is used for messages sent from the Contact Us form.

  5. When complete, click Save Config.

To customize the content of the CMS block:

  1. On the Admin sidebar, go to Content > Elements > Blocks.

  2. Find the Contact Us Page Block block in the list and open it in Edit mode.

  3. Scroll down to the Content field and make any necessary changes.

  4. When complete, click Save Block.